Terms and Conditions
Offer to Purchase Terms
sending an order through this web site you are placing an offer to
purchase selected products at the shown prices on this web site. We
reserve the right to refuse any offer to purchase for whatever reason
including out of date pricing or incorrect pricing, inability to supply
stock, incorrect freight calculations or any other reason. We will endeavour to keep our information as accurate as possible however. Where
a problem occurs, we will contact you and provide you with your
options. We will not debit your credit card until we are happy that we
can supply your order at a mutually agreed pricing. Processing of your
payment and shipping of the goods indicates our acceptance of your
offer to purchase.
Security & Privacy
All orders are made through a secure web server. For expanded
information on our secure server information please see our security
We are committed to maintaining your privacy. For our full privacy
statement please see our privacy page.
Delivery Time Frame
After your order has been processed, you will be sent an email to
confirm that this has been completed and the items have been sent. The
average time for your order to be delivered to you is 3 - 14 days from
confirmation of your delivery address and payment details.
Packing and Insurance
All items are packed to a very high standard. All items are insured
during transit to cover damage or non-delivery. If you receive any
damaged goods, please contact us to arrange a refund/exchange or
Delivery, packaging and insurance charges are calculated based on
the item(s), destination address and method of delivery you choose at
the checkout stage of purchasing. These charges will be shown to you.
After selecting your items for purchase, proceed to the checkout area
and select your delivery options to be presented with your delivery
Where it is difficult to work out freight charges, a message will
appear indicating that we will contact you with freight costs. You can
choose to not proceed with the order if the freight charges are not
We accept most major credit cards including Visa and
Mastercard. You may also pay by direct deposit into our bank account or
International Customers may be required to arrange a telegraphic
transfer of funds for large purchases.
Because of the nature of the product, we are unable to offer refunds
for purchases made on this web site. Please select your purchases
carefully. We are happy to look at your concerns if there is a problem
with your order however, but do not guarantee that we will offer
replacement product or a refund.